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Key Documents

Staff Credentials in SIM

H1N1-SIM-Outcall

Next Year Projections

Entering Curriculum Indentifiers in Gradebook

Report Card Help Guide for Elementary Schools

Report Card Help Guide for High Schools

IMPACT Tools
Information...
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Dashboard User Guide
Dashboard
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Completion of ODA assignments online identify Staff Business Function Assignments.

ODA User Guide, 07/09
ODA
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Reports FAQ
Reports Training One
Reports Training Two
Reports
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Click image at right to download an IMPACT icon to MAC computers running os 10.3 and above. This new version of the IMPACT icon will honor your browser settings and not try to launch Internet Explorer. It is compatible with Safari.
MAC
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IDs, Building Access, Textbooks, Detentions, Student Finance, Verify.NET Mobile
Verify.NET
Board Policies
New System of Record: Board Report Number 706.4: 04-1117-PO1

Internet Acceptable Use Policy
Contact Information
Contact IMPACT:

If you have questions or comments regarding any aspect of IMPACT, please send an e-mail to impact@cps.k12.il.us.

Help Desk Contact Information

(773) 553-3925
Select option 2 for IMPACT.
Hours of Operation: 7 a.m. to 5 p.m.

 

Support


An IMPACT End User Support (EUS) Team member provides onsite support at each school following IMPACT deployment. The EUS Team member works with schools to confirm network connectivity and IMPACT access, and to review data and important IMPACT SIM tasks like enrollment and printing reports.


Help desk support

Help Desk Contact Information

  • (773) 553-3925
  • Select option 2 for IMPACT.
  • Hours of Operation are 7 a.m. to 5 p.m.

On-going end user support

IMPACT EUS continues throughout the IMPACT deployment process. After training and deployment, schools receive an information packet that includes instructions for issue resolution, how to submit a Help Desk ticket, and user guides.


Need help with IMPACT?

There are several ways to find what you need:

Explore our Frequently Asked Questions (FAQ) to see if your question has already been answered or if your question does not appear in the FAQ, follow these easy steps:

  1. Explore IMPACT SIM, CIM, or SSM built-in Help Menus.
  2. Check the IMPACT SIM Self-Paced Training material provided to your school and available here.
  3. Discuss your question with other IMPACT-trained staff at your school.
  4. Complete a Help Desk Form if you have been trained on IMPACT, or e-mail impact@cps.k12.il.us.

Top 10 identified issues and solutions
  1. Scheduling PE & PK Students in SIM
  2. Submitting Transportation Requests
  3. Scheduling for High Schools
  4. Troubleshooting Errors
  5. Ensuring Students Appear for Free & Reduced Meals
  6. Needing Information on the ELL program/W-APT
  7. Distinguishing Between Reports from IMPACT SIM and from the Reports Portal
  8. Viewing and Printing GPA/Class Ranks/Transcripts
  9. Viewing Service Learning Hours
  10. Reporting for IMPACT SSM

 

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